Posted at 20/06/2016 12:01pm
If you're having trouble connecting to the internet, use the following information to resolve common issues. If your services aren't working, then check for a network outage. If there is no outage in your area, then reset your modem. Offline payment processing is a great to have up your sleeve so you can keep taking card payments if the Internet goes down. And of course, a lot of businesses take payments in places where there is no connectivity.
It’s always an unexpected situation when your modem lights are on but you cannot make a fricking connection to the internet, seriously the most painful situation you’re in right now. I understand.
Update: Issues with Fibre Optical NBN? Click Here PON Light on but no internet connection for your Optical NTD? 07/12/2020
Update: Issues with Fibre Optical NBN? Click Here PON Light on but no internet connection for your Optical NTD? 07/12/2020
You’ve got a series of Lost to watch, Netflix or some hardcore action game such as Dishonored 2 is awaiting your mittens to release superpowers and take down the enemies. At such moments, you need to sit back understand the situation and diagnose your modems problems from the ground up using a step-by-step procedure.
The first step is to understand the exact state of your ADSL, VDSL2 or NBN (or whatever technology) modem by interpreting the light status correctly. To decipher the modem lights meaning, you need to identify which lights are on and which are not.
ADSL Modem Lights (or NBN FTTN or FTTH too)
This is a fairly generic light status representation for most modems you’ll currently find out on the market today.
Lights you need to check in this order:
Power DSL/WAN Internet Ethernet Wireless
Power DSL/WAN Internet Ethernet Wireless
When you see all modem light indicators NOT ON, I'd like to advise you to check your power source, and make sure you’ve sufficient power supply feeding the modem. Otherwise, if your power LED is lit on, you can be pretty safe that there is no problems with the modem.
The DSL or WAN light is the indicator that a line connection exists to your Service Provider (you know, Optus, iiNet, Telstra, DoDo etc), in technical terms its more so refered to as the UPLINK.
If the Power and DSL/WAN lights are on, and also the light indicating 'Internet' is green and yet you are not getting a connection, you could need to call an internet repairs technician to check in and resolve your problems (we seriously have all test equipment for the job).
Prior to making a call though, you should go through the following approach to remedy any temporary or plug issues to try and restore the internet connection.
STEPS TO TRY
STEPS TO TRY
Restart the modem or unplug it and plug in back
Check the line for whether it is plugged into right port on the modem (DSL/WAN port)
Remove all other connections from modem and only plug in 1 computer
![No internet signal vodafone No internet signal vodafone](/uploads/1/3/7/1/137182172/836970611.jpg)
Reset the Modem to factory default (make sure you have your Service Provider connection settings ready before you do it. i.e. PPPOE user/pass to re-enter.
Call your ISP (wait on hold for who knows hold long, and go through the steps just given)
If the ISP advises you that the line is fine, then you need to call our experienced technicians to troubleshoot and diagnose. Mr Telco services customers Australia wide and you can expect a clear and fast resolution from our well-trained and prompt technicians.
Modem Lights Are Important Indicators! They reveal what’s going on.
While it is common to have issues with your internet connection after power interruptions or when it is switched off, just remember when you turn your modem back on it needs to reestablish normal functionality and SYNC with your ISP. This may take up to 5 minuntes, so give it time.
During this stage, your modem will fight amber or green lights on the DSL light LED indicating that is see’s your Internet Providers network. This light will blink slowly and then rapidly before becoming a solid Green (in most cases, depending on your brand this may be different but 70% of modems operate similarly).
When the DSL or WAN light cannot be established, you will see a Red Light at the DSL/WAN indicator.
No Internet Signal Image
When you see your modem lights keep flashing, it is a sign of transition to a stable state or a sign of an impending problem that really needs a technician to look at.
We can help you, our technicians will diagnose everything inside your house, on your modem and provide you a Service Fault Report upon completion for you to provide your ISP detailing our findings and resolution should one be required on behalf of your ISP.
Is Spectrum having an outage right now?
Spectrum is a telecommunications brand offered by Charter Communications, Inc. that provides cable television, internet and phone services for both residential and business customers. It is the second largest cable operator in the United States. A few years ago Spectrum acquired Time Warner Cable.
Spectrum problems in the last 24 hours
At the moment, we haven't detected any problems at Spectrum. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems:
- Internet
- TV
- Wi-fi
- Total Blackout
- Phone
The most recent outage reports and issues originated from Staten Island, Dallas, Las Vegas, Atlanta, New Port Richey, Charlotte, Birmingham, Anaheim, Inglewood, Long Beach, Olde West Chester, Wichita, Hudson, Incline Village and Chicago.
No Internet Signal On Sky Router
Columbus | Internet |
Atlanta | Internet |
Staten Island | Internet |
Dallas | Internet |
Las Vegas | Internet |
Atlanta | Internet |
Spectrum Comments
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.Spectrum Issues Reports
Latest outage, problems and issue reports in social media:- Tom J. ???♂️? (@Trjman127) reported @Britt_Jill_ @TedNugent My damn cable company @GetSpectrum took our outdoors channel off my TV...??.. but for extra money, we will give it back! My cable bill with internet is already pushing $270 a month! Makes me mad!! ?
- devious dane (@DeviousDane) reported @Ask_Spectrum @raywongy They should probably cancel their Spectrum subscription and switch to another provider.
- diablo del toro (@diablodeltoro) reported @Ask_Spectrum I’m in an outage in Selma AL. Any info on estimated time of restore? Working from home here and entering 2nd day without internet
- Prisum (@prisumfox) reported Hey @Ask_Spectrum can you please explain why im getting up to 4 calls a days from yall JUST to try and get me to upgrade my service. I already just about had a breakdown on the phone with yall getting the net turned because he wouldn't stop trying to up sell me after being-
- prez reagan (@RaeA_94) reported @Ask_Spectrum is the absolute worst. After a full month of my internet dropping out often AND no rep telling me I needed new equipment despite me calling and asking multiple times, I have my 3rd tech come out and change my router and they can only take off $17 off my bill lmao
- Bellannie_ (@Bellannie_Virgo) reported @GetSpectrum make me understand why y'all just like to push your customers away with these insane prices on cable bill and internet. Now you just lost a customer and im trying to holla @TMobile to hook me up with their internet on reasonable prices. Smh
- hunter (@xawful_) reported @VdawgWildin @GetSpectrum its been 2 days, and they just reply with prewritten responses. no explanations. Probably the worst ISP
- Shawn Rahn (@ShawnRahn) reported @Ask_Spectrum All good now. The HD Tech trusted me, he got next level support when I asked, I helped them work through the NAT issue that happened after your maintenance, and I’m back in business also saving you the cost of a truck role. Good thing I used to be a network engineer. ;)
- Jujubiju (@taheen74) reported @JesseBWatters Oh STFU. I'm currently unemployed because I had COVID rampaging my home. I can't seem to get a hold of anything past customer service on the TWC number to get something sorted out. I'd have rather not have been dealing with this.
- wildin_vdawg (@VdawgWildin) reported FFS @GetSpectrum fix your internet already. I need to work and there is no ETA on the outage in my areas. Absolutely garbage service.. I would get a different provider IF I COULD.
- hunter (@xawful_) reported @Ask_Spectrum suck my **** with your bullshit *** auto reply garbage just tell your cronies to go up whereever ******** they need to go and fix this ****
- Silent Hitch (@SilentHitch) reported @VanderForge @GetSpectrum There is prob some noise coming from someone house in the node causing the upstream to be crap. Only Maint can find that. Happened to me. And I may know a few things.
- hunter (@xawful_) reported @Ask_Spectrum fix your ******* service its been nearly 2 days, ridiculous, youre worse than any other provider ive had
- OldQueen (@queen_old) reported @Ask_Spectrum My Internet has been down for the pass day and half wanted to know if there is a outage in my area
- Faded Memory (@memoire_effacee) reported @Ask_Spectrum Really? I just was told I won’t have internet service until Wednesday! Things can’t be that backed up!Keep novels, reference tomes and non-fiction bestsellers arranged for easy access with bookcases from Walmart Canada. These bookshelves offer plenty of space for organizing reading materials and displaying collectibles. With design options ranging from classic to contemporary, you can easily find a bookcase that suits your space. We would like to show you a description here but the site won’t allow us. Bookends walmart canada. Wal-Mart Canada Corp. 1940 Argentia Road Mississauga, ON L5N 1P9 Be in the know! Get up-to-date information on weekly flyer features, Rollback & clearance items, exclusive products, and Walmart offers.
- Chris Alexander (@jchrisalexander) reported @GetSpectrum #worthless 2 damn days and not a single update! Worst service out there #failure #joke
- BR (@brenda_98_) reported @Ask_Spectrum is the internet not working in Santa Clarita, CA?? I have class at 8am Pink geode bookends.
- DJ JOEL B (@DJJOELB) reported @Ask_Spectrum Orange, CA. Internet has been down? ETA on when it will be back up.
- Deshawn Love (@DougieAgent13) reported @GetSpectrum why tf do you decide to **** up when I start streaming!?!
- This page owned by Cats ? (@MastaOfMp3s) reported @Ask_Spectrum home does someone apply for the Emergency Broadband Benefit
- Nathan Gotten (@urbanexploratio) reported @Ask_Spectrum if you want to dm us your account # we would be happy to blah blah f*cking blah. Fix the stupid service. Obviously the entire west coast is having issues, seems like a recurring theme. Post office prices for mail. Wish there were other providers, I would've switched a while ago. #spectrumsucks
- Justin Crowell (@Failchrist) reported @Ask_Spectrum any news on an outage in Northern California at the boarder or Oregon? net just dripped a few min ago.
- Angel ✪ (@Ange1Medina) reported @GetSpectrum @Ask_Spectrum needa fix they trash internet this **** been going on and off for 3 hours
- Tito Santiago (@ctaccordingly) reported Boredom besets me like a pack of hounds on a bloody fox.. @Ask_Spectrum turn my damn internet back on!!
- Excellency (@Kusai_Alawwad) reported @Ask_Spectrum Can I get an update on when this outage in my area (winter Garden,FL) will be over? Thanks you!
- Alexander (@xXxAlexFerxXx) reported @Sayalovee @Ask_Spectrum @Ask_Spectrum I’m in garner, NC when will the outage in my area be over
- Stephanie Lynch (@stepham97) reported Hey @Ask_Spectrum just a word of advice, maybe if your going to cut peoples service for “system maintenance” you should give them some kind of heads up and have an ETA for restoration
- ChaoticHelleaven (@CHelleaven) reported @KaggyFilms @GetSpectrum @ATT No idea if it's in your area but maybe starlink can hook you up? They seem to send it to well known people such as yourself and your always saying how bad your internet is. You seem like a perfect match to show off their new service.
- score a run szn (@SznFranco) reported Bro @Ask_Spectrum can you please fix your garbage *** internet, **** keeps cutting out smh
- DARK FANTASY (@EvansKwai) reported @Ask_Spectrum internet down, Pasadena CA 91105
Spectrum Most Common Errors
List of the most commonly reported error codes and fixes:![Internet Internet](/uploads/1/3/7/1/137182172/699101580.png)
How To Boost Internet Signal
- 100
- 1a01
- 3006
- 3014
- 3016
- 33024
- 3706
- 408
- 409
- 417
- 502
- 5500
- 5502
- 56100
- 6002
- 8004
- cd00
- e1003
- e3
- e8
- hlo
- ia01
- l108
- l110
- m112
- o502
- o503
- p-6
- p700
- p705
- s0200
- s0600
- s0900
- s0900
- s0a00
- s500